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Need to Talk?

Support Outside of School


There are many local services that offer support to young people - as well as bigger organisations that can help: 

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Free confidential advice  - not every door is closed

At Open Door you can share your thoughts. Nothing is too big or too small to talk through with one of our counsellors. Open Door is a free and confidential service based in Saffron Walden for young people living in Uttlesford aged 13 - 26. We are an independent charity, operating under British Association of Counselling guidelines. Our counsellors are volunteers and are either fully qualified or in the last stages of their Diploma training.


Opendoor Counselling Service,

The Multi-Purpose Centre, Fairycroft Road, Saffron Walden CB10 1ND.

To contact a counsellor and make an appointment telephone our mobile:


Tel: 07803 178794*

*Monday to Friday between 9am and 5pm.



Uttlesford Frontline provide lots of services for Mental Health & Wellbeing


  1. Community 360 – Essex Family Support Service:  Support for families including children/young people 8-19 years with low level needs.  Help to improve relationships, behavior, social connections and emotional health and wellbeing.

  2. Kids Inspire – Talk Together: Qualified online mental health support for children/young people/adults

  3. NELFT NHS Foundation Trust – Emotional Wellbeing & Mental Health Service: advice and support for children, young people and families in need of support with emotional wellbeing or mental health difficulties.

  4. Open Door – Counselling, Coaching & Mentoring for young people aged 8 – 26 years.  Support for anything that’s troubling you – negative behaviours, relationships, self-image, anxiety etc.

  5. REAL Ethan Rees Linwood Memorial Fund – REALfriends:  structured, long term support program for young people enduring bullying.

  6. YCT – Youth Counselling & Mentoring: Free counselling services for children and young people aged 5 – 19 years.


There are MANY MORE mental health support services on Uttlesford FrontlineJust click the mental health icon for the full list or search ‘mental health’.


Help for up to 19 years old

Childline is yours – a free, private and confidential service where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. We're here for you 24 hours a day online, on the phone, anytime.

Call free on 0800 1111, have a 1-2-1 chat online or send an email.

Web: Tel: 0800 1111


Prevention of young suicide

Papyrus was founded in 1997 by a mother from Lancashire, Jean Kerr, following the loss of her son to suicide. Today, Papyrus works in many ways to prevent young suicide.

Trained professionals will give non-judgemental confidential support and advice to young people struggling with thoughts of suicide, and to anyone worried about a young person through their helpline, HOPELINEUK.

Tel: 0800 0684141



Essential support for under 25s

The Mix is the UK’s leading support service for young people.

They are here to help you take on any challenge you are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Tel: 0808 808 4994

Text: THEMIX TO 85258



For support in crisis

Supported by the Duke and Duchess of Cambridge, Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day. We can help you with relationships, depression, self-harm, exams and anything else that’s

troubling you.

Text SHOUT to 85258


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Support During Bereavement

If you need a safe place to learn how to cope after a bereavement, Hope Again offers this for you. There is a great team to offer a listening ear and refer to the best information.


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Support During Bereavement

After the death of a parent or sibling, you may not know which way to turn or where to find the support. We have luckily been able to support Winston's Wish through our Charities Week Events and donations, so this is very close to our hearts. 

Winston's wish offers exceptional support after a bereavement.

Phone: 08088 020 021



How about trying an App?

The NHS have developed and use a variety of mental health apps which you may want to try. Some of them have a small cost, others are free.


Beat Panic

Catch It

Chill Panda

Worry Tree


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